The Southwest Airlines debacle has left one Houston family stranded in North ... who were impacted by the company’s meltdown. One passenger sued the airline for not following through on the ...

On February 1, 1973, the mustachioed, cantankerous top executive of Southwest Airlines flipped open that day’s edition of the ...

While Southwest returned to operating its typical schedule on Friday, an untold number of checked bags — many of which took the trips that passengers ... from Denver to Houston, but it was ...

So, stranded Southwest passenger Blaine Moore thought the situation deserved her own Christmas poem. "It's called the Southwest Christmas that wasn't," she said from her home in Mandeville ...

Now, we had to find a way back home to Houston ... some passengers even had police called on them as they dealt with cancellations. While we spent around $1,300 solving the problem for Southwest ...

In the future, he added, he's inclined to fly United from San Francisco when he returns to Houston. Many Southwest passengers are feeling the same way after the weeklong meltdown saw the airline ...

Southwest spokesperson Jay McVay said in a news conference at Houston’s William P. Hobby Airport on Monday night the airline will do everything possible to right the challenges passengers have ...

Southwest Airlines was forced to cancel most of its flights Monday, leaving passengers stranded and ... travel plans or you're local to the Houston area, we ask that you return home.

Flight attendants are among the industry's frontline workers when disruptions happen and they're being trained to meet new ...

HOUSTON, Texas (KTRK) -- Following the days of Southwest Airlines' flight cancellations ... keep in mind that the lawyers, not the passengers, may be the ones who win big in court.

In a statement given to the Houston Press ... with the CEO of Southwest Airlines and conveyed that he expects the airline to live up to the commitments it has made to passengers, including ...